What we do?
We have partnered with companies in Australia & UK to support their various backend operations. We have worked on a range of tasks for our clients; data entry, lead generation, lead qualification (Market research), Lead accreditation among other.
We take the time to understand the needs of our clients and deliver optimum results. Along with optimising capacity utilization, we ensure that we adhere to standard operating procedures set to deliver quality work.
The customer always comes first. We assist clients to support their customers by providing helpful information and responding to complaints. This generally includes responding to product and service questions from customers with accuracy and speed. All our customer care agents are well trained in communication & problem solving. We become the front line of support for our clients and their customers and try our best to ensure 100% customer satisfaction is being delivered.
We understand the importance of good copy and imagery when it comes to offline (brochures, catalogues, etc…) and online (website, articles, blogs, etc…) content consumption. At Orca, we have worked on projects for clients in diverse industries; ecommerce, FMCG and travel & tourism to name a few. Through close collaboration, we have been able to deliver engaging content, keeping in mind brand guidelines and frameworks.
We have a team of coding enthusiasts. Be it mobile (Android/ iOS Applications), E-commerce platforms (Shopify, Magento, Prestashop), Web Applications; We love it all. If you got a problem and think technology could be the solution to it, just write to us and we would be happy to help.
Why ORCA
- The Right People for the Right Job
- We understand businesses
- Agelity & Scalability
- Regular Reporting & Feedback Loops
- We Care about what we do